Hightown Surgery                                                               Care Quality Commission    

Hightown Gardens                                                              Overall rating - Good

Banbury, OX16 9DB                                                            March 2017

Tel 01295 270722


Surgery Times

  • Monday to Friday
  • Mornings: 08:00am – 11:30am
  • Afternoons: 14:30pm – 18:30pm
  • Early Morning Surgeries 07.30 Monday - Friday
  • Late Evening Surgeries: 18:30 – 19:00 Monday

        Also see information regarding the Neighbourhood Access Hub 

General Information

Patients often have several reasons for seeing the doctor and it is helpful if these are listed briefly at the beginning of the consultation. If you are seen as an emergency the doctor will only be able to deal with the urgent problem.

Please remember that a separate appointment is necessary for each patient and requests for "fitting in" other family members unnecessarily delays the doctor.

If you have any urinary symptoms please bring a urine sample with you in a small clean container.

In most cases children under 16 should be accompanied by a parent / guardian.


Patients are entitled to be accompanied by a chaperone for any consultation, examination or procedure.

If you would like one please ask at Reception or mention it to your GP.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Express Clinic

This is a new clinic run by Maureen who is a highly qualified Nurse who can treat and prescribe for minor illness and conditions including:

  Acute infections: cough (including exacerbations of asthma/COPD), sore throat, earache, sinusitis, eye

  infections, fever in a child (1yr or over), UTI, D&V, infected toe/finger/ingrowing toenail, infected insect bite, boils.

  Allergies/skin: hay fever, chickenpox, itchy rashes, insect bites, eczema, warts/verrucae, acne.

  Injuries: minor head injury, limb sprains (ankle, knee, wrist), animal bites, queries about tetanus.

  Other: Emergency contraception, vaginal discharge/thrush.

     Exclusions: child under 1 year, pregnant women, abdominal pain, acute emergencies (chest    pain,shortness of breath).

The clinic will run on a Wednesday afternoon from 2pm to 6pm. Appointments can be made on the Tuesday afternoon and Wednesday morning. Please ask the receptionist if your problem can be dealt with in this clinic.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. If you receive a reminder by text you can simply reply with the word CANCEL.

Book Online - Routine Doctors Appointment

Patient AccessLog in to Patient Access (to register go to Reception with 2 forms of ID, 1 should be photographic e.g. passport)

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