Advice for patients with COVID vaccination records queries
If you believe you have missing or incorrect COVID-19 vaccination data on your NHS app or on your GP record, please call 119 and ask the agent to make a referral to the Vaccine Data Resolution Service (VDRS).
The service has been set up to resolve missing or incorrect vaccination records for people vaccinated in England who have a current NHS number and are registered with a GP practice in England.
The VDRS team will call you back within five working days to discuss your records.
However, please note 119 and VDRS call agents do not provide clinical advice and cannot help at this time with queries related to vaccinations received overseas.
If your query relates to personal information which is incorrect on the patient record (e.g. name, address), please email/call the practice and we will be happy to help.
posted 22nd July 2021
Demonstrating COVID-19 status
Individuals in England who have had a full course of the COVID-19 vaccine can now get proof of their vaccination details and demonstrate their COVID-19 status for international travel using the NHS COVID Pass.
There are 3 options to demonstrate COVID-19 status: via the NHS App (if you have full access to the App and are registered at a GP surgery), through NHS.UK and by letter from the 119 telephone service.
NHS COVID Pass for event trials
The NHS COVID Pass allows individuals to demonstrate their COVID-19 status at a series of event trials in England.
Attendees visiting one of the events will be asked to demonstrate their COVID-19 status when entering the event. Using the NHS COVID Pass will help streamline entry to the event and help gain access quickly.
By downloading the NHS App individuals can use the NHS COVID Pass to show their vaccination or Lateral Flow Test status to the event staff.
If individuals don’t have access to a computer or smartphone, they can order a copy of the NHS COVID Pass letter if they have been vaccinated by telephoning 119. The letter can take up to 5 working days to arrive.
Demonstrating your COVID vaccination status with NHS COVID Pass
[posted 6th July 2021]
Regarding certificates or evidence about your COVID vaccination status.
[posted 13th May 2021]
We are unable to issue this certificate at the practice.
for further information.
Proof of your vaccination status will be available in the NHS app from 17th May 2021, which is also valuable for accessing your health record
and ordering repeat prescriptions and in some of the other apps and online providers of patient online services.
Please see our separate section above for more information about the NHS App.
There are other ways to prove your vaccination status, without needing either a smartphone or the NHS App if you so wish:
- You can view and download your COVID-19 status online
- You can call 119 and ask for a letter with your COVID-19 vaccination status to be posted to you.
If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 and ask for a letter to be posted to you. This must be at least 5 working days after you've completed your course of vaccine. The letter may take up to 7 working days to reach you.
Please do not contact the surgery about your COVID-19 vaccination status. GP's CANNOT provide letters showing your COVID-19 vaccination status. Such letters would not be accepted as proof of vaccination.