Noticeboard

Hightown Surgery                                                               Care Quality Commission    

Hightown Gardens                                                              Overall rating - Good

Banbury, OX16 9DB                                                            March 2017

Tel 01295 270722

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eConsult


IMPORTANT: COVID TESTING

There is widespread confusion amongst our patients about home lateral flow tests versus laboratory PCR tests for covid19.

If you have symptoms of COVID-19 such as a new cough or fever,  you MUST book a PCR test via https://www.gov.uk/get-coronavirus-test, or by calling 119 (not 111). Results are usually provided to you within about 24 hours, and are also recorded automatically onto your GP notes.  

LATERAL FLOW TESTS are only useful to screen for possible COVID-19 CARRIERS who have NO SYMPTOMS.
If you have a positive home lateral flow test, you must book a more accurate lab PCR test to confirm or refute that result.
The PCR test is the most accurate ‘Gold standard’ test.


In adults and older children with potential Covid symptoms we will (usually) require you to have had a negative Covid PCR before it is safe to book a face to face examination in the surgery. A negative home lateral flow test is not good enough if you have symptoms.


This is in order to safeguard other patients and staff with the building, your own close contacts, and the population as a whole.


This is likely to be the case until the majority of the population have had their two Covid vaccinations, even if you have had yours already.


NHS - Your Data Matters

Make your choice

Choose if data from your health records is shared for research and planning.

https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research/gp-privacy-notice

If you wish to register a Type 1 Opt-out with the practice before data sharing starts with NHS Digital, this should be done by returning this form by 23rd August 2021.

Type 1 Opt out form

nhs.uk/your-nhs-data-matters/manage-your-choice/


Regarding certificates or evidence about your COVID vaccination status.

[posted 13th May 2021]

We are unable to issue this certificate at the practice.


Please see

https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad

for further information.


Proof of your vaccination status will be available in the NHS app from 17th May 2021, which is also valuable for accessing your health record
and ordering repeat prescriptions and in some of the other apps and online providers of patient online services.

The NHSapp can be downloaded from

https://apps.apple.com/gb/app/nhs-app/id1388411277

for iPhone
or

https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline

for android.

If you have not used it before, there is a self-registration process within the app to create an "NHS login" as per
https://www.nhs.uk/nhs-services/online-services/nhs-log-in/

If you already have access/ login details for patient online services, for example "Patient Access", you may use this.

Alternatively, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you.


This must be at least 5 days after you’ve completed your course of the vaccine, and the letter may to take another 5 days to reach you, or more if postal services are affected.
Please take account of this when making your plans.


Kind regards

Hightown Surgery


Hightown Surgery are a finalist in the Oxford Mail and Oxford Times Health & Care Awards.

They received a huge amount of entries, so to become a finalist really is a fantastic achievement.

Please find our Finalists Certificate attached.

GP Practice of the Year finalist

You can watch the awards ceremony live on Facebook
Friday 21st May at 7.00pm
www.Facebook.com/Oxfordmail

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 Coronavirus (COVID-19) latest information and advice

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Announcements

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COVID-19 vaccination programme update

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News : Hightown surgery have now given 1st dose (and many second doses) to over 90% of all patients aged 50 and over and those 18-49y olds with health conditions and all clinically extremely vulnerable patients.

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All those in these groups have been invited and those unvaccinated are through personal choice, being far from home/abroad, in hospital or too unwell to have the vaccine currently.

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In more detailed analysis : 99% of our care home residents are vaccinated, 96% of over 80s and health & social care workers, 97% of 75-79s, and 96% of 70-74y olds and those clinically extremely vulnerable.
The Hightown team , supported by our fantastic volunteers , have given a total of 4,800 vaccinations in just 3 months.

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Now that we have ensured the vast majority of our most Covid vulnerable group of patients have been vaccinated and there is, at last, a local Mass vaccination Centre (Superdrug) in town, the Partnership have made the decision to re-focus on our usual practice work and start addressing the backlog of routine reviews, as well as responding to the nationwide upsurge in patient demand of recent weeks. We are confident that under 50y olds who do not have significant health conditions are in a position to access alternative vaccine clinics, where they will also have wider choice of appointment times. If you are 18-49y old and healthy you will be invited for vaccination through the national booking system. Please do not approach the practice about this, as we have no control over this system.

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We are proud of our achievements in keeping the practice running in addition to the massive workload associated with this vaccination programme and are grateful for the appreciation that many of you have expressed.

Hightown PPG Newsletter April 2021

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All patients who had their 1st vaccination with us will be automatically contacted to be offered their second, when we know vaccine delivery dates.

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It is really important we have an up to date phone number, and especially a mobile if possible, for all our patients. If you do not have a mobile or a smartphone, but are happy for a relative to be texted with details of how to book an appointment on your behalf that helps too.

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Do you have a new mobile number? Would you like to provide us with your next of kin's to contact in an emergency or to book appointments on your behalf? If so, please email hightown.administration@nhs.net with details such as who the mobile number belongs to and under what circumstance you would like us to make contact. Please be aware that this email address is for updating contact details only, any other messages will not be responded to.

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If you are struggling to travel to an appointment you can call 0300 3030 126 to arrange for a volunteer driver to help you get to your appointment. All drivers have undergone enhanced DBS checks and all wear PPE. Cost is 45p per mile from the drivers home.

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Patient FAQs are available here.

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Hightown Surgery FAQs 

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Which vaccine cohort am I in?

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Do I class as a carer?

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What to expect after your COVID-19 vaccination.

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Appointments at the Practice are still going ahead as planned during the new national restrictions unless you are advised otherwise.

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COVID-19 cases in the county are increasing and are now a significant risk. Please play your part to help stop the spread: keep your distance, wash your hands regularly, wear a face covering & stick to the rule of six. You may not experience the worst symptoms yourself if you catch the virus, but you may pass it onto loved ones who do. If you get symptoms, self-isolate immediately and call 119 to book a test.

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If a clinician arranges an appointment for you at the surgery, please ensure you conform to social distancing guidelines by staying 2 meters away from others. If you are collecting a prescription or have been asked to attend the Practice for a face to face appointment please wear a face covering or mask when attending the surgery. Only one person in the foyer at all times.

For guidance on how to wear and make a face covering click this link:

https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering

Latest guidance on face coverings in primary care

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 Please note we will not be issuing any prescriptions 2 weeks before they are due. If you order too early it puts a strain on the  general supply chain. 

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Most GP and some nurse appointments have been converted to a telephone consultation in line with Public Health guidance regarding the coronavirus situation.

*Changes to our appointment system during this time*

 

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For extremely vulnerable Cherwell residents who have received a letter from the NHS and who have no support network, local councils and the voluntary and community sector have created a dedicated point of contact offering priority support across the county.

https://www.cherwell.gov.uk/news/article/694/shielding-our-most-vulnerable-residents

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GOT SYMPTOMS? GET TESTED

Advice

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Find the latest NHS information and advice about coronavirus (COVID-19) here.

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Government information and advice: https://www.gov.uk/coronavirus

 

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  • If you have symptoms of COVID-19 (high temperature, a new persistent cough or a loss of, or change in, your normal sense of smell or taste) you  should arrange to have a test as soon as possible to see if you have COVID19  - go to testing to arrange. Stay at home until you get the result.

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  • Do not go to a GP Surgery, Pharmacy or Hospital. You do not need to contact 111 to tell them you're staying at home.

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  • If you are not experiencing symptoms but have tested positive for COVID-19 you must self-isolate for at least 10 days starting from the day the test was taken. If you develop symptoms during this isolation period you must restart your 10-day isolation from the day you develop symptoms.

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  • After 10 days, if you still have a temperature you should continue to self-isolate and seek medical advice. You do not need to self-isolate after 10 days if you only have a cough or loss of smell or taste, as these symptoms can last several weeks after the infection has gone.

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  • If you live with someone who has symptoms, all other household members must self-isolate for 10 days from the day their symptoms started or if they do not have symptoms, from the day their test was taken.

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  • If you get symptoms while self-isolating you should arrange to have a COVID19 test. If your test result is positive, follow the advice to stay at home and start a further full 10 day isolation period from when your symptoms started.

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*When you stop self-isolating, it's important to follow the advice on

SOCIAL DISTANCING

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*For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.

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These can be accessed https://111.nhs.uk/service/covid-19.

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STAY ALERT TO KEEP R DOWN

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Supporting your recovery after COVID-19

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NHS England and NHS Improvement have recently launched Your Covid Recovery, a new NHS website designed to help people cope with the long-term effects of COVID-19. The site contains useful information across all aspects of recovery, from physical after-effects, to mental wellbeing, to dealing with grief and bereavement.

Please see the self-management booklet for information on self-care for post COVID-19 patients

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Principle patient recruitment poster


Domestic Abuse support during COVID-19 outbreak

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Oxfordshire County Council and partners have issued information for people experiencing domestic abuse and the help and support that is available locally. In addition, the council has developed a useful guide that lists the support people can access around mental health, drugs/alcohol, parenting and relationships.

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*Contact details for help and support*

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Privacy Notice

COVID-19 Privacy Notice

Hightown Surgery Privacy Notice - COVID-19 supplement

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Every Mind Matters

 

(Site updated 14/06/2021)
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