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Hightown Surgery                                                               Care Quality Commission    

Hightown Gardens                                                              Overall rating - Good

Banbury, OX16 9DB                                                            March 2017

Tel 01295 270722

contact your doctors online and get a response by the end of the next working day

 

Coronavirus (COVID-19) latest information and advice

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Announcements

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If a clinician arranges an appointment for you at the surgery, please ensure you conform to social distancing guidelines by staying 2 meters away from others. If you are collecting a prescription or have been asked to attend the Practice for a face to face appointment please wear a face covering or mask when attending the surgery. Only one person in the foyer at all times.

For guidance on how to wear and make a face covering click this link:

https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering

Latest guidance on face coverings in primary care

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 Please note we will not be issuing any prescriptions 2 weeks before they are due. If you order too early it puts a strain on the  general supply chain. .

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Most GP and some nurse appointments have been converted to a telephone consultation in line with Public Health guidance regarding the coronavirus situation.

*Changes to our appointment system during this time*

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*Information on how Oxfordshire GP Practices have changed the way they work in this area*

 

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For extremely vulnerable Cherwell residents who have received a letter from the NHS and who have no support network, local councils and the voluntary and community sector have created a dedicated point of contact offering priority support across the county.

https://www.cherwell.gov.uk/news/article/694/shielding-our-most-vulnerable-residents

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GOT SYMPTOMS? GET TESTED

Advice

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Find the latest NHS information and advice about coronavirus (COVID-19) here.

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Government information and advice: https://www.gov.uk/coronavirus

 

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  • If you have symptoms of COVID-19 (high temperature, a new persistent cough or a loss of, or change in, your normal sense of smell or taste) you must self-isolate for at least 10 days. You should arrange to have a test to see if you have COVID-19 - go to testing to arrange.

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  • Do not go to a GP Surgery, Pharmacy or Hospital. You do not need to contact 111 to tell them you're staying at home.

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  • If you are not experiencing symptoms but have tested positive for COVID-19 you also must self-isolate for at least 10 days starting from the day the test was taken. If you develop symptoms during this isolation period you must restart your 10-day isolation from the day you develop symptoms.

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  • After 10 days, if you still have a temperature you should continue to self-isolate and seek medical advice. You do not need to self-isolate after 10 days if you only have a cough or loss of smell or taste, as these symptoms can last several weeks after the infection has gone.

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  • If you live with someone who has symptoms, all other household members must self-isolate for 14 days from the day their symptoms started or if they do not have symptoms, from the day their test was taken.

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  • If you get symptoms while self-isolating you should self-isolate for 10 days from when your symptoms started, even if it means you're self-isolating for longer than 14 days. You can stop self-isolating after 14 days if you do not get symptoms during this isolation period.

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*When you stop self-isolating, it's important to follow the advice on

SOCIAL DISTANCING

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*For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.

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These can be accessed https://111.nhs.uk/service/covid-19.

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STAY ALERT TO KEEP R DOWN

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Supporting your recovery after COVID-19

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NHS England and NHS Improvement have recently launched Your Covid Recovery, a new NHS website designed to help people cope with the long-term effects of COVID-19. The site contains useful information across all aspects of recovery, from physical after-effects, to mental wellbeing, to dealing with grief and bereavement.

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Principle patient recruitment poster


Domestic Abuse support during COVID-19 outbreak

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Oxfordshire County Council and partners have issued information for people experiencing domestic abuse and the help and support that is available locally. In addition, the council has developed a useful guide that lists the support people can access around mental health, drugs/alcohol, parenting and relationships.

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*Contact details for help and support*

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Privacy Notice

COVID-19 Privacy Notice

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Every Mind Matters

 

(Site updated 03/08/2020)
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