This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Hightown Surgery                                                               Care Quality Commission    

Hightown Gardens                                                              Overall rating - Good

Banbury, OX16 9DB                                                            March 2017

Tel 01295 270722

Practice Management

Diane Stringer

DiOur practice manager is Diane Stringer. Her role is the overall responsibility for all administrative and financial aspects within the practice and to ensure the smooth running of the surgery. If you need to contact her she will be able to assist you with any complaints, queries or suggestions. You can do this via the website feedback page or by contacting the surgery.

The practice manager is also responsible for the administrative team. Their jobs are to deal with the everyday running of the surgery including processing prescription requests, appointments, referral letters, patient registrations and patient transfers out of the practice.

The reception team is here to help our patients and their job is often a very busy one. To help them to help you please be patient and remember a smile and a thank you are always appreciated.

Administration

Jenny

Assistant Practice Manager

Catherine

Data Team

Julie

Data Team

Paige

Data Administrator

Joe
Carmela

Practice Administrator

Sue

Reception

Lyn

Morning Reception Leader

Vicki

Afternoon Team Leader

Suzy
Amy
Anna
Carol
Natalie
Dawn
Rachel
Wendy
Bev

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.

They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries.

Secretaries

Jill
Dawn
Becci
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website